FAQ - FREQUENTLY ASKED QUESTIONSDo you have any questions? No easier way to find your answers related to our M2M and IoT SIM cards than by looking here.
FREEEWAY SIM CARDS & SETTINGS
Yes, you need to setup a new APN to connect our M2M SIM cards to the mobile network.
Our APN settings are:
To make our IoT sim cards work properly you should turn on the data roaming functionality. This will not be required at all kind of devices. But to be sure, please check your device manual or your AT-commands.
We can provide you with all possible form factors as well as solutions to any usage specifics
- Classic/Business grade M2M SIM cards
- Industrial grade M2M SIM cards
- Automotive & Aviation grade M2M SIM cards
Form factors such as
- 2ff, 3ff, 4ff, MFF2 – assembley SMT SIM chips
- Temperature ranges from -25°C up to +105°C
- Up to 15 and more years-lifecycle
- Up to 10 Mio read/write cycles at max. temperature
Yes, you can have both, depending on the terms of your contract. But VOICE is limited to Machine 2 Machine applications only and not for person 2 person communication due to limited functionalities like no number portability and others.
- SMS MO/MT
- VOICE MO/MT
Yes, every M2M SIM card provided by us is equiped with an uniqe MSISDN = phone number. All those numbers are displayed with a specific country prefix like 0043.
Other identifiers we provide you whith:
GLOBAL M2M SIM CONNECTIVITY
We can offer both. Post-Paid as well as Pre-Paid tariffs and solutions. Both can be tailored exactly to your needs.
We currently enable access to 2G/3G/4G-LTE technology based on 3GPP standards with our globally working M2M SIM cards. This always depends on the local coverage and availabilty. New technologies like 5G, NB-IoT (narrow band) or LTE-catM1 are under consideration to be supported in future due to local conditions. We enable CSD – Circuit Switched Data as well.
As an independent MVNO (mobile virtual network operator), we offer access to hundreds of networks in nearly every country around the world. If you want to have our roaming partner list, please request our support or website chat for further information.
M2M TEST SIM KIT
Its dead easy. Just drop us a message that you’re interrested in our M2M SIM cards and tell us more about the project/product requirements like:
- where will the card be used (country-region)
- what kind of device (e.g. gps tracker, telemetry device, smart watch)
- what kind of services do you need (data, sms, voice) and how much
- estimated amout of sim cards needed
Our M2M SIM card test kit is valid for 2 months, starting from the beginning of usage. However, if needed we can offer customized scenarios per request. The SIM cards can be used as commercial SIMs after the trial period or easily terminated without any cost. But don’t worry, we do not start charging you after the end of the trial phase.
To order you SIM test kit, please contact us here GET YOU SIM TEST KIT
Initially our test kit will be provided for free. We only charge the shipping to your destination. For special requests and test-requirements we may charge a small fee.
SIM DELIVERY & DISTRIBUTION
Yes of course! We work together with multiple carriers to make this possible and ship our SIM cards or SIM chips all over the world.
We generally do not charge any shipping fees to our customers. Orders placed/received and confirmed before 1pm will be shipped on the same day – subject to current stock and availability.
Typical delivery time in EUROPE is approx. 1 working day. Other countries can differ from 2 to 10 working day (depends on local laws, import regulations and dutys)